ORDER
Custom Surgical SolutionsTM
Start an Order
Service Requests may be completed on your mobile device.
Upload a CT for quick processing after a Service Request.
For questions or instructions, please contact us.
Order Resources
To order, please complete a Service Request. Otherwise, please complete one of the following forms:
AccuModel 3D Anatomical Model Service Request
AccuPlan Orthognathic Service Request
AccuPlan Reconstruction Service Request
AccuShape PEEK Implant Service Request
Please email complete forms to orders@medcad.net.
Upload CT
Upload a CT for a Faster Response
Computer CT Upload:
Step 1: Insert CD
Step 2: Locate and right-click “DICOM” folder and save as .ZIP file.
Notice!
- Most DICOM folders are around 100-200MB. DICOM.DIR is not the DICOM data folder.
- If you are having trouble finding the right folder, just compress and send the whole disc.
- Some hospitals have internet firewalls that may prevent access to the upload portal. If you encounter this problem, please FedEx the disc to our office.
- If you need assistance, please call our office at +1 (214) 453-8864.
How to Save DICOM as a .ZIP folder:
Windows: Right Click folder > Send to > Compressed (zipped) folder > Agree to place on Desktop
Mac: Right Click folder > Compress “[Folder Name]” > Agree to place on Desktop
Step 3: Once DICOM folder is in .ZIP format, choose it in the file uploader.
Help: For help with the Upload Process, please call our office.
FedEx CT
Print Instant FedEx Shipping Label
Print FedEx Label at Home:
Step 1: Fill out fields to the right and click “Create.”
Step 2: Click “Download” then print.
Step 3: Ship CT with printed label.
Print at FedEx Office (Paperless):
Step 1: Fill out fields to the right and check the box “Send barcode to email.”
Step 2: Click “Create” and check your email.
Step 3: Scan provided barcode at FedEx office and use to ship CT.
Shipments using the tool above have a maximum weight limit of one pound. If you need to ship using an alternative method, please send shipments to:
Attn: Receiving Dept
501 S 2nd Ave.
Suite A-1000
Dallas, TX 75226